FAQ
About Our Products
Our products are proudly designed in Australia and manufactured by trusted partners who specialise in high-performance combat sports apparel. We prioritise quality, comfort, and durability to meet the demands of fighters and fans alike.
Q: What materials are your shorts and shirts made from?
A: Our Muay Thai shorts are crafted from premium satin and high-durability microfiber blends for flexibility and performance. Our T-shirts are made from high-quality 100% cotton or cotton/poly blends, offering comfort both in and out of the gym.
Q: Do you offer custom designs or limited editions?
A: No, our store is super simple so that we can pass the savings onto you.
Sizing and Fit
Q: How do I choose the right size?
A: We have a detailed size guide available on each product page. Please refer to it before ordering. If you're between sizes, we generally recommend sizing up for shorts (for maximum mobility) and sticking true to size for T-shirts.
Q: Are Muay Thai shorts supposed to fit differently to regular athletic shorts?
A: Yes. Traditional Muay Thai shorts are designed for maximum freedom of movement, with wider leg openings and a shorter length compared to standard gym shorts. This is to allow full kicking range without restriction.
Orders and Shipping
Q: Where do you ship from?
A: All orders are dispatched from our Australian warehouse. We ship Australia-wide and internationally.
Q: How long will it take to receive my order?
- Within Australia: 2–6 business days (Standard) or 1–3 business days (Express).
- International Orders: Delivery times vary but typically range from 7–15 business days, depending on your location.
Q: How much is shipping?
- Australia: Free standard shipping on orders over $100. Flat rate shipping applies for smaller orders.
- International: Calculated at checkout based on your location and order size.
Q: How can I track my order?
A: Once your order ships, you’ll receive a tracking number via email or SMS. You can use this link to track your package in real-time.
Returns and Exchanges
Q: What is your return policy?
A: We offer a 30-day return window for all unworn, unwashed items with original tags attached. If you’re not 100% happy with your purchase, we’ll help you exchange it or refund you.
Q: How do I return or exchange an item?
A: Simply email our support team at hello@clinchcollective.com with your order number and reason for return. We'll guide you through the process.
Q: Are returns free?
A: We offer free exchanges within Australia. For returns, the cost of return shipping is the customer’s responsibility unless the product is faulty or incorrect.
Payments and Security
Q: What payment methods do you accept?
A: We accept Visa, Mastercard, AMEX, PayPal, Apple Pay, Google Pay, Afterpay, and Zip Pay.
Q: Is it safe to shop on your website?
A: Absolutely. Our website uses industry-standard SSL encryption to protect your personal and payment information at all times.
Other Questions
Q: Do you offer wholesale or gym partnerships?
A: Yes! We love working with gyms, teams, and resellers. Please contact us via hello@clinchcollective.com for partnership opportunities.
Q: Can I gift a Muay Thai set to someone?
A: Definitely. We offer digital gift cards and can ship directly to the recipient with a personalised note if you like. Perfect for birthdays, fight camps, or special occasions!
Q: How can I contact customer support?
A: Our customer service team is available Monday to Friday, 9am–5pm AEST. You can reach us via the details below or complete the contact form.
Email: hello@clinchcollective.com
Instagram/ FB DM: @clinchcollective